Reform Wollongong City Council

Opening keynote
Government 2.0 – building a citizen-centric approach

PRESENTER: SENATOR KATE LUNDY

Senator Kate Lundy will discuss how Government 2.0 technologies and methodologies can help all level of government in building a strong citizen-centric approach in the delivery of government services, as well as for direct engagement in government processes. She will discuss her goals with the Public Spheres project, and share her experiences in this space as someone who has always pushed the envelope of digital engagement and communications for government.

Read more for some of the conference events and links

Community Engagement: Panel discussion

FACILITATOR: MATTHEW CROZIER
PANEL MEMBERS: JAMES DELLOW, ANNE BRANSDON, LOUISE ROSE, JULIE WILLIAMS

Engaging with the community online can be a great way to reach your wider community, and with moving trends almost it’s becoming expected. Whilst new technologies open up a whole new world of communication direct with your community, it often perceived that it can also open you up to risks. Our panel members have tackled the problems internally and externally in their organisations and are here to tell us about the good the bad and the ugly of online community engagement.

As well as state and local government representatives we also have industry representation from James Dellow of Headshift, and the session will be facilitated by Matthew Crozier from Bang the Table.

Participants will have the opportunity to ask the panel members questions and give feedback on their experiences with online community engagement.

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Closing keynote
Exposure: Transparency, Communities and Government Data

PRESENTER: MARK PESCE

The pressure is on – the pressure to open up and deliver timely and rich information to everyone who asks for it, when they ask for it, in the format they need. There’s no real way to satisfy everyone’s needs. The only reasonably alternative is to become completely transparent in data collection and data sharing, relying on energy of the community to crowdsource their way into a solution for their problems. This all sounds simple enough, but the road to a transparent nirvana is studded with potholes. Knowledge is power, and in the old way of doing business, he who controls the information possesses real power. The new way of doing business – becoming ever-more-common in the 21st century – challenges this old way of thinking. Which strategy will win out?

More conference details – see http://conference09.lgwebnetwork.org/

For more prgram details see
http://conference09.lgwebnetwork.org/program/#opening-keynote